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You are here: Home > Frequently asked questions > How will it work on mobile phones? > Why didn’t I get the text (SMS) message?

Why didn’t I get the text (SMS) message?

You may not have received the text message on your mobile telephone for a number of reasons including:

  • your text message inbox was full
  • the emergency services chose other ways to warn people who may be in the affected area at the time of the emergency
  • your mobile telephone was switched off or was not in a mobile telephone coverage area
  • the last known location of your handset was not within the warning area at the time of the emergency
  • you have not updated your registered service address.