Emergency Alert. Be Warned. Be Informed.

Only call Triple Zero (000) or dial TTY 106 if you are in critical need of emergency services (police, fire or ambulance)

This website does not contain emergency information or warnings.If you require emergency information, click on your State or Territory below.

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You are here: Home > Frequently asked questions > How will it work on my landline? > Can messages be sent to Voice Over Internet Protocol (VOIP) phones?

Can messages be sent to Voice Over Internet Protocol (VOIP) phones?

Yes. The Emergency Alert system can send warning messages to Voice Over Internet Protocol (VOIP) telephones if the VOIP telephone has a 10 digit geographic number starting with (02), (03), (07) or (08) and the registered service address is correct. Contact your service provider to check the registered service address.

In an emergency you should use a range of information sources and check them continuously to stay aware of local conditions. These information sources may include radio, television and state or territory emergency services organisation websites.

You should not wait to receive a warning message before you act.