Only call 000 (TTY 106) if you are in critical need of emergency services (police, fire or ambulance)
This website does not contain emergency information or warnings.If you require emergency information, click on your State or Territory below.
Who can use it?
How is my personal information and privacy protected?
The Integrated Public Number Database (IPND) is an industry-wide collection of all listed and unlisted public telephone numbers. This information is governed by strict laws that control how it can be accessed and used. A legislative amendment to the Telecommunications Act 1997 (Cth) was required to enable access to this information for emergency warning purposes. This amendment imposes ongoing controls against potential misuse of sensitive personal information taken from the IPND.
A separate database, the Location Based Number Store (LBNS) uses information from the IPND so that it can maintain a collection of phone numbers and addresses that can be located on a map and be used for the purpose of delivering alerts to a particular area. The LBNS never receives any names of individuals or businesses in the information it receives from the IPND. As Emergency Alert sources the telephone numbers it uses from the LBNS when sending emergency messages, at no stage do States or Territories have access to customer name details for any telephone numbers they use.
Who funded the development of Emergency Alert?
$15.65 million has been provided by the Commonwealth Government to implement the system in participating States and Territories. States and Territories are responsible for ongoing implementation and incident costs.Where do emergency services agencies get my number from?
The Emergency Alert database, controlled by the Commonwealth, draws the data from the Intergrated Public Number Database (IPND), which contains all public and private phone numbers in Australia. Emergency Alert operators have no visability of individual phone numbers and addresses.
